Refund policy

Refunds

We usually process refunds within 7 working days from the day we begin the refund process. If you paid by credit card the amount may be refunded by crediting it to the card used for payment.

Returning goods

If you return goods to us, please enclose information relating to the return. The information we need is:

1. Your name and order number.
2.  Written confirmation of what items you have returne
3.  Written confirmation of the reason for your return
4. Written request for either refund or replacement as appropriate. 
   If this information is not enclosed with any return we will not be able to process your return efficiently and you may experience a considerable delay before you receive correspondence, replacement, or refund.